Reference

How nobo99 Handles Your Personal Data

This Privacy Policy covers what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use the lobby — and how we protect it.

Account data kept secureDANA, OVO, GoPay wallet details protectedYour data is never soldYou can request deletionCookie control in your settings
nobo99 How nobo99 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Email Privacy Team

Send a data access, correction or deletion request to our privacy email. We aim to respond within the timeframe required by applicable law in your region.

Live Chat Support

Open the live chat from your account dashboard to raise a privacy concern directly. Our support team can escalate data-related questions to the right contact.

Account Settings Path

Some data preferences — including cookie settings and marketing opt-outs — are managed inside your account settings. Go to Settings, then Privacy, to review your choices.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Account access is protected by OTP verification sent to your registered phone number. We flag any login attempt from an unrecognised device before it succeeds.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookies from the Privacy section in your account settings.

Data Retention

We hold your account data for as long as your account is active and for any additional period required by applicable local law. Closed accounts are anonymised after that window closes.

Third-Party Sharing

We share data only with payment processors — including DANA, OVO and GoPay infrastructure partners — and with fraud-prevention services. We do not sell or rent your personal data to any third party.

Privacy Policy Questions We Hear Most

These are the questions we get most often about how your data works on nobo99. If your question is not here, reach us through live chat or the privacy email address listed above.

We collect your name, email, phone number and chosen payment method — DANA, OVO or GoPay. We also log your device type and IP address for security checks during account access.

No. Your e-wallet PIN is never stored on our servers. Payment details pass through encrypted channels and only the transaction reference is kept for your account records.

Yes. Send a data access request to our privacy email and we will provide a summary of what we hold. We respond within the timeframe required by applicable law in your region.

Contact us via privacy email or live chat and submit a deletion request. We will remove your data after confirming your identity, subject to any retention period required by local law.

Only with payment processors such as DANA, OVO and GoPay infrastructure partners, and with fraud-prevention services. We do not sell your data to advertisers or unrelated third parties.

We use session cookies for login and analytics cookies to improve the lobby. You can turn off non-essential cookies inside your account settings under the Privacy tab.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.